Grebe Coaches Privacy Policy

Grebe Coaches Privacy Policy

We may collect personal details from users with whom we communicate in the supply of further information. The details collected enable us to respond to user enquiries and know of the users' needs, and be able to contact them further such as for invoicing or responding to quotes.

We do not share your personal information with any other organisations or individuals or any third-party organisations for commercial purposes. 

All information collected, no matter how or why you provide it is kept completely confidential and is used only for the purpose that you intended. Only those employees with relevant business duties may access personal information, only to perform their duties. They are subject to dismissal for any privacy violation.

Collection of Information

Grebe Coaches collect and store information for internal purposes only. This includes, contact via email relating to updates, changes in services and the latest information.

We reserve the right to disclose your information as required by law, although aside for legal requirements, Grebe Coaches Ltd promises to keep this personal information private and will not be released to any Third Parties, whatsoever, irrespective of the circumstances.

Retention of Information

Grebe Coaches will retain personal information until, such time as we are notified otherwise and that you notify enquiries@grebecoaches.com that you have personally received the relevant acknowledgement from enquiries@grebecoaches.com that your information has been removed.

It is likely that you may continue to receive email updates or newsletters and such like for a brief period of time, until our records and databases have been updated with the change in circumstances. 

Dormant information will remain on our archived database and records for a reasonable time, normally 6 months, however, this information will never be used for any purpose and will be purged from our records once the expiration date has been reached, at a convenient time as deemed appropriate by Grebe Coaches

Information about our CCTV

We have CCTV in some of our vehicles, these vehicles are very clearly marked so anyone boarding our vehicles will know. The footage is only stored for as long is needed and only downloaded by authorised staff. This system has been installed for safety reasons as required by certain authorities. These recordings are never abused or shown to anyone unless with strict confirmation about an incident. 

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